Our biggest goal is to make sure our fabulous loyal customers are satisfied. If you are not completely satisfied with your order, we will do everything we can to try and make it better! Please look over your order as soon as you get it.
See the rules and procedures for returns below:
All returns must be received within 21 days of the date that we ship out your order.
Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
Returned items must remain un-washed and unworn.
Include original receipt. Shipping is non-refundable, unless there was a mistake on our end.
Please allow 5-7 business days to process your return once we receive it.
All refunds will be credited to your original form of payment or a merchandise credit if we receive the item after 21 days.
Your account will be credited within 10 to 14 business days after we've received your qualifying GlaMore return, in most cases, depending on your bank and/or billing cycle.
Due to limited quantities of Samuel Dong apparel, there is a 'NO RETURN, NO REFUND' policy only exchanges of equal amount. The item is eligible for an exchange if it has been unworn and tags still attached. Please send eligible items to the address below: